Ofcom Mobile Sector Assessment Interactive Executive Summary

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Question 1.3: What are the purposes of mobile regulation, and where should its focus lie?


Harry on 1 September 2008 at 3:41pm

The purpose of mobile regulation must principally be the protection of the consumer from monopolistic practises by the mobile industry as a whole.

You need to ask why there is no operator in the UK who bundles NGN numbers with contracted minutes. Not a single one.

Is this just a coincidence, or is it the outward confirmation of a cartel currently existing in the industry? It is the latter.

It's the job of the regulator to expose cartels and to legislate against its continuation for the benefit of the consumer. Every operator should be required to provide a range of truly inclusive minute packages.

John Nutting on 2 September 2008 at 9:25am

I think much more needs to be done to open up international calling. With 3 network, when you're connected to its partener networks abroad, your calls cost exactly the same as they would in the UK. You don't pay to receive calls and you can use your inclusive minutes abroad as well. Surely every network should be required to provide a 'just like home' service, which applies not just to calls but data as well, so that travellers can have the benefit of access to the internet and emails whilst abroad, without paying international call rates. I would also like to see other networks follow 3's lead, and provide VOIP, (Skype or similar) services from mobile phones.

A Hayes on 5 September 2008 at 1:50pm

The regulator should be acting in the best interests of the consumer (a broad generalisation) but needs to balance that with enabling a vibrant, innovative mobile comms sector.

I would agree with the comments re 3 above, although I hear complaints about the performance of services. However, 3 does serve as an interesting example of market forces perhaps failing us. Why don't the other, more established, names seem to be competing with 3?

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On this experimental site we encourage you to leave informal comments alongside the Executive Summary of Ofcom's Mobile Sector Assessment consultation, published on 28 August 2008.

Alternatively, you can download the full consultation document, and/or respond formally to the consultation (closing date 6 November 2008). You can also follow the debate over the next few months on the team's blog, Mobile citizens, mobile consumers.