Ofcom Mobile Sector Assessment Interactive Executive Summary

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Question 1.2: How are citizens and consumers affected by developments in the mobile sector?


John Nutting on 2 September 2008 at 8:50am

Mobile devices are being offered with considerable extra functionality - the once simple phone can now have a still camera, video camera, sat nav, web browser, email, contacts database, music player and more. Such devices are offered 'free' or at subsidised cost with a mobile phone contract. It's easy to allow these devices to take over much of your 'lifestyle'. But what happens at the end of the contract? Take out the SIM card and some devices won't work at all. You have to pay to 'unlock' the device to use it on another network. Alternatively, switch to a different device and you may lose much of your software and data. Sat nav maps, address books, video clips etc may not run on the new device. For most of us, the functionality and content of the hand held device is what really matters, and the network connection is secondary. You can choose practically any computer and use it with any internet service provider. Hand held devices (mobile phones) should be similarly portable between networks.

Francisco on 6 October 2008 at 2:46pm

One of the things that I've noticed is that, as more features get added, phones become less and less reliable. Whilst I like the extras, I believe that having something that works when you use it is essential for anything that you pay money for (either via contract of one-off payment).

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About this Site

On this experimental site we encourage you to leave informal comments alongside the Executive Summary of Ofcom's Mobile Sector Assessment consultation, published on 28 August 2008.

Alternatively, you can download the full consultation document, and/or respond formally to the consultation (closing date 6 November 2008). You can also follow the debate over the next few months on the team's blog, Mobile citizens, mobile consumers.